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REWARDS FAQ

1. Flavor Rewards points are available on qualifying purchases at participating Hurricane Grill & Wings, Hurricane Sports Grill, Hurricane Dockside and Hurricane BTW locations. You must identify yourself as a Flavor Rewards member to your server to receive your points. The Flavor Rewards points are not valid with any other offer. Thus, if you have a coupon or other promotional offer, points will only be issued for the amount of money actually spent during the visit. Flavor Rewards are not a valid form of payment. Also points are not accrued for any transaction involving a third-party ordering or delivery service.

2. No purchase is necessary to join Flavor Rewards. However, each individual may only have one active account at a time and you must have a valid phone number and email address to join and redeem points.

3. You will be awarded one point for every $1 spent on food or beverage. Points will not be issued for tax or tip. We do not issue points on rewards when they are redeemed. To qualify for points on a catered event or banquet function, you must be a cardholder prior to booking the event. Points will not be issued for room rental or service charges and there is a limit of 500 points awarded per event. The cardholder must be the individual paying for the event. (The Wednesday Double Points program is not available for catered events).

4. Wednesday Double Points promotion is applied to purchases only. Double points are not issued to any bonus points or promotions.

5. Your points are issued in real-time and can be viewed online at hurricanewings.com

6. Every time your account reaches 100 points, the points will automatically be converted to a $10 Reward. Your Reward Dollars can be used for food and beverage purchases at any participating location. You must have a valid phone number and email address to redeem your Rewards. Reward Dollars cannot be combined with any other coupon, discount or promotional offer.

7. Hurricane Grill & Wings, Hurricane Sports Grill, Hurricane Dockside & Hurricane BTW reserve the right, at their sole discretion, to terminate the Flavor Rewards Loyalty Program, and to alter, limit, modify, or add to the program rules, regulations, terms and conditions. This includes, but is not limited to, imposing time limits and changes in point values, rewards, and reward levels, all without prior notice, at any time.

8. Except where required by law or provided for in the program rules, Flavor Rewards points have no cash value. Points are surrendered for reward redemption only. Points may not be redeemed for cash or Hurricane gift cards. Points may not be bartered, exchanged or transferred with the intent to receive monetary value from third parties.

9. Hurricane reserves the right to discontinue membership privileges and/or void all, or a portion of, a member’s points and/or rewards balance if the points and/or rewards have been issued, received, or redeemed through computer error, fraud, illegal means, in a manner not authorized, in a manner which conflicts with the intent of the program of rewarding guests or in any other legal or equitable remedy which may be available for the Flavor Rewards Program under applicable law.

10. Members will receive emails and push notifications with discount offers and information about the Flavor Rewards Program; however, we will never share or sell our list of members.

11. Flavor Rewards members that have points that are unused for over 15 months are automatically cancelled. All points and rewards balances will be forfeited.

Please note you cannot redeem your Reward points in conjunction with any other coupon, discount or reward (including 35% Afternoon Vacation, Daily Specials, among others). Please call us at 561/932-1075 or email us at info@hurricanewings.com if you have any questions regarding the Flavor Rewards Program.

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